Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. The personal information we collect includes name, address, credit card numbers, and other information necessary for the transaction to be completed. You credit card data is never stored on our server. In addition, we, Class Guitar Resources, Inc., do NOT sell or share this information to any 3rd party.

Payment & Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. We will never store your credit card data. We currently accept Visa & MasterCard and Purchase Orders.

Return/Refund Policy

Returns are granted for any book(s) that were sent to you in ERROR within 30 days of the original ship date. Refunds are granted for books returned to us within 30 days of original purchase date so long as the books that are in new and re-sellable condition.

Shipping Policy

All orders are processed and shipped within 72 hours of receipt. 1-3 books are sent USPS 2-3 Day priority Mail. 4 or more books are sent via UPS Ground service. Other shipping services are available as requested on the purchase order, customer comment, or phone call to 800-440-1914.